air conditioning services hawaii

Appliance Service & Repair

We handle a wide range of appliances from the kitchen to the laundry room, including dishwashers, freezers, garbage disposals, washing machines, dryers, wine coolers, ice machines, and much more.

Appliance repair diagnostic fee


Diagnostic Fees

Unlike many companies, we do not charge by the hour. We have an up-front pricing system that assures that you will know the exact price, down to the penny, of what your repair will cost before any work is done.

Hawaii Service Locations

  • Kailua Kona
  • Keauhou
  • Kealakekua
  • Captain Cook
  • Honaunau-Napoopoo
  • Kalaoa
  • Kukio
  • Waikaloa
  • Waikaloa Village
  • Kawaihae
  • Waimea 
  • Hakalau
  • Hawi
  • And more
  • Hana
  • Huelo
  • Ka’anapali
  • Kahului
  • Kapalua
  • Keokea
  • Kihei
  • Kipahulu
  • Kula
  • Lahaina
  • Ma’alaea
  • Makawao

Online Appointment Scheduling

We offer three options to help accommodate your schedule.

Servicing ALL Appliance Brands

AAA Fix electric logo
whirpool logo
sears logo
maytag logo
lg logo
samsung logo white
kona carrier
daikin airconditioners KOna
lennox logo
mistubishi electric logo kona
trane logo
amana logo

Why Choose us

About 'Affordable Appliance, Maintenance & Repair'.

state of hawaii seal
Locally Owned & Operated

We're a registered business with the state of Hawai'i that carries general liability insurance and possess the required license permitting us to handle refrigerants needed for sealed system repairs.

AAA fix - 15 year experience
15+ Years of Industry Experience

From appliance and air conditioning repair to system maintenance and everything else in between. We have the experience needed to complete your job in a timely, professional manner, all at an affordable price.

our promise
Our Promise To You

We're 100% committed to providing you with the best experience possible. We stand by our commitments because we value our reputation, furthermore the opportunity to gain and retain you as our valued customer.

COMMITTED TO EXCELLENCE

“It is my commitment to you that we will do everything we can to provide you with the most outstanding customer service possible. Not only will we work to ensure your repair is completed efficiently and successfully, but also in the most economical manner possible. I encourage you to experience the difference with Affordable Appliance, Maintenance & Repair.”

Jeffrey Watts

Customer Testimonials

Don’t just take our word for it!

Our Reviews
Mark Matsumoto profile pictureMark Matsumoto
15:40 06 Mar 25
Our Whirlpool washing machine began having issues during the "spin" cycle, making rumbling noises and shaking violently. We reset the load, figuring it was just out of balance. (It's a 2019 model and just passed the 3 year extended warranty, purchased at the time of sale. Isnt that always the case ?) I called Jeff, who verified the tension rods were the problem. So nice to speak with him and set up the procedures for replacement. He returned my call promptly and also offered options for our machines repair. I highly recommend Jeff for any issues with your appliances. 5 stars ! Thanks Jeff !
Jeannie Hedin profile pictureJeannie Hedin
19:46 05 Mar 25
Wow! What a nice guy Jeffery is! I have a front load LG washer which wouldn't go out of Control Lock. On the phone, He walked me thru steps to "unlock". And sure enough after trying a few times, IT WORKS! It's the Aloha spirit on the island that is so great! And he has it! It works!
Mahalo
Alfred Nissila profile pictureAlfred Nissila
18:55 28 Feb 25
This was a very good experience; Jeffrey was very good and on time. He knew exactly what needed to be done and ordered the part and fixed our Samsung electric range. We are very happy with his service and attitude.
Robert McNeely profile pictureRobert McNeely
20:37 27 Feb 25
Quick easy affordable
kanesofine profile picturekanesofine
20:55 26 Feb 25
Jeff fixed our GE washer today...i was very impressed at how good and fast he diagnosed and fixed it...and the bill was suprisingly low...affordable is right!...I highly recommend this company!... i'm definitely keeping his business card for future calls!... Mahaloz Jeff!!!
Lindsay A profile pictureLindsay A
19:51 26 Feb 25
It was easy to make an appointment, Jeff was able to come within a day of making the appointment. He did a service and a cleaning of my Maytag dryer. I would recommend Affordable Appliance to friends and family.
Bev Kanda profile pictureBev Kanda
23:02 31 Jan 25
Jeffery is the best! Quality service from a genuine person. Hard working and trustworthy! Thanks for everything. God Bless You.🙏🏻
aubrie christensen profile pictureaubrie christensen
23:11 30 Jan 25
I would highly recommend Affordable Appliance. I had an issue with a Maytag front load washer that was showing multiple error codes and not draining properly. He responded quickly and was able to come out the next day. He resolved the issue and showed me how to fix it if it happens again.
Will definitely use Affordable Appliance again.
jim garst profile picturejim garst
21:20 30 Jan 25
If only more businesses were like Jeff’s. Very polite, great communication and on time.
T2 Tinsley profile pictureT2 Tinsley
18:59 30 Jan 25
Maytag front load washer -
Jeff is a breath of fresh air, on an island chock-full of musty "Island Time" work ethic. He will be my First Call from now on and I highly recommend other's do the same !

Jeff is prompt, communicates well, offers solid solutions and is highly affordable !

Thank you Jeff,

Fight On !
.
Mike Peretti profile pictureMike Peretti
01:12 30 Jan 25
I have worked with Jeff on several occasions and have been absolutely pleased with everything and deserves five stars. I have a dishwasher that hasn't been working correctly, he took a look at it and ordered a part and asked me to get in touch with him in two weeks to remind him to bring the part up and do the repair. It has been almost 7 weeks now and he has not returned numerous voice mail messages, texts and I even tried to schedule an appointment on his website. No response. I don't know what is going on but I need to find someone else because obviously he is unavailable. I'm giving him three stars based on my previous experience with him and factoring in this latest issue. Just the common courtesy of a response that "hey I got your message and I'll get back to you as soon as I can" would be appropriate.
stephen judd profile picturestephen judd
22:24 28 Jan 25
Jeffrey did a great job, he was easy to talk with. Repaired dishwasher quickly.

I will hire Jeffrey again.
Rebecca Eriksson profile pictureRebecca Eriksson
20:54 27 Jan 25
Knowledgeable, responsive, affordable, and friendly.
B La profile pictureB La
23:05 25 Jan 25
I reached out to Jeff regarding an intermittent issue with my GE washer/dryer set, where the dryer would unexpectedly stop working. Jeff responded quickly after the holidays, when I couldn't get in touch with anyone else. When he arrived, the dryer miraculously started working again, but Jeff had already done his research and identified the issue. He provided a temporary solution in case it happened again while we waited for the part. Just over a week later, the part arrived, and Jeff replaced the dryer motor, while guests were staying at my vacation rental. I highly recommend Jeff for his services. His prompt response, expertise, and professionalism made the whole process smooth and stress-free. Plus, he is very reasonable with his rates.
Ellen Magbanua profile pictureEllen Magbanua
22:58 22 Jan 25
Jeff came on time and was very pleasant. He repaired my Maytag washer efficiently and his charge was very reasonable. Happy with his service.
Jeanette Zgraggen profile pictureJeanette Zgraggen
21:40 21 Jan 25
Affordable Appliance and Repair will ALWAYS get my business from here on out! Knowledgeable, professional and made sure to make my appointment a priority as he realizes people really need their appliances to work! I will never call anyone else again and I have already shared his information with pretty much everyone I know! Thank you, Jeffrey!
Scotty Ignacio profile pictureScotty Ignacio
20:32 15 Jan 25
Jeffrey was awesome! Quick, professional, and an honest guy to the trade.
He not only fixed the problem to our LG fridge quickly. He even showed me how I could fix the problem myself if the problem reoccurred.
Highly recommended for any appliance around the household.
Sonja Walawender profile pictureSonja Walawender
19:37 15 Jan 25
Prompt response to my leaking refrigerator problem. Jeffrey explained the problem and the repair clearly. Definitely worth the diagnosis fee which is credited to the parts and labor. I recommend this appliance repair service
Jeffrey Rexford profile pictureJeffrey Rexford
00:56 15 Jan 25
Jeffrey from affordable Appliance, arrived at the house on time quickly found the issue with my brand new dryer, was able to fix it and sent pictures of the repair. Could not be happier with the service highly recommend this company and I will use them for any future appliance repair issues I might have.
Monica Choe profile pictureMonica Choe
19:02 11 Jan 25
Super job! Jeff is very kind and faithful to his task. Well equipped , knowledgeable !
He replaced our dishwasher and solved the long time problem so quickly about refrigerator .. throughly done and well explained, highly recommend 👍
Thriflin 808 profile pictureThriflin 808
22:02 08 Jan 25
Amazing Customer Service, fast and efficient reliable Service. Highly recommended!!!!!!
Tom Andrade profile pictureTom Andrade
21:13 08 Jan 25
Nate R profile pictureNate R
00:22 07 Jan 25
Very helpful in finding the parts I need. Unfortunately they are hard to find on Island, but Jeffrey was able to help direct me to a website that I can order. With a few questions of parts and model numbers, he was able to send me the part numbers. I look forward to future interactions whenever I have a problem he may help to fix! 10/10
Stacey Rodman profile pictureStacey Rodman
22:53 03 Jan 25
Jeffrey was super helpful on our Maytag dryer. Very friendly and knowledgeable. I would highly recommend.
Robin Wolcott profile pictureRobin Wolcott
19:20 03 Jan 25
Jeffrey at Affordable Appliance provided us with efficient, excellent diagnostic and repair services for our Maytag top loader washing machine! He came as soon as he received the part to fix our machine and got us back up and working in under an hour! His knowledge and experience gave us great confidence in him and he was such a positive, helpful person we recommend him and Affordable Appliance highly! So grateful for him in our Rolodex!
Elaine Cagampang profile pictureElaine Cagampang
03:17 03 Jan 25
Fast response to the issue and Jeffery really takes into details of the issues that he had fixed.
A Co-worker reached out in a text message and Jeffery responded really quickly to check out the issue that we had with a double stacked washer and dryer. Awesome work and I will highly recommend him for all kinds of Sevices.
Marie Aiona profile pictureMarie Aiona
02:18 03 Jan 25
Our oven stopped working the day after Christmas. Jeff came over the holidays and saved our NYE! He was punctual- friendly - and efficient! Highly recommend calling him for any appliance issues..
Chris Anderson profile pictureChris Anderson
21:28 31 Dec 24
Wow what great service by Jeffrey. What a nice and knowledgeable person he is. So grateful for finding him. He has fixed our washing machine and refrigerator. Both appointments he was on time and explained what was wrong and what he needed to do. I highly recommend his service especially here on the Big Island. A true find. Thanks Affordable Appliances.
barry gitelson profile picturebarry gitelson
18:35 30 Dec 24
I have an LG washer and finding someone to work on it was a challenge. Jeffrey was knowledgeable and did the job quickly and professionally.
Kay Field profile pictureKay Field
19:39 28 Dec 24
Jeffrey has great customer service. His knowledge and follow through on all brand appliances is great. Even though it was Christmas week,he came through with flying colors.
R R profile pictureR R
21:59 19 Dec 24
Jeffrey’s a great guy doing an excellent job running his one man show. Not only helpful on my initial call, but got out here quickly for a repair. Timely, reliable, personable and professional knowledgeable, efficient and affordable. Cannot recommend him enough!
Heather Strbiak profile pictureHeather Strbiak
20:29 19 Dec 24
Affordable Appliance is THE maintenance & repair business you want to work with. Jeffrey is super knowledgeable, fair, and responsive. Never in my life have I enjoyed working with a repairman as much as Jeffrey. Sometimes the problem with an appliance is actually "user error" but he is exceptionally kind and respectful as he diagnoses the issue. Affordable Appliance is our go-to for appliance maintenance and repair. Mahalo!
Marty Orlando profile pictureMarty Orlando
06:55 14 Dec 24
Jeff is the best!
Tom profile pictureTom
19:37 12 Dec 24
RELIABLE! Fast! Honest! Came on time as promised! Will definitely utilize his expertise and knowledge again!
Sue Pope profile pictureSue Pope
21:09 11 Dec 24
Jeffrey is a superior appliance repair guy. He is very knowledgeable and efficient. I would highly recommend him for any appliance needs you might have. Very kind and awesome person.
Kawika Monfort-Chang profile pictureKawika Monfort-Chang
01:41 11 Dec 24
Jeff is a great communicator and doesn’t push anything. Fast, efficient and timely. Gives you multiple options so you can make an informed decision. Highly recommended!!!
Shawn Kimball profile pictureShawn Kimball
19:46 09 Dec 24
Jeffrey arrived on time and was very polite. He’s very knowledgeable and didn’t mind that I watched as he explained what he was doing.
Jason Hamada profile pictureJason Hamada
04:14 08 Dec 24
Jeffrey was very professional. Worked quickly servicing my Whirlpool washer/dryer while explaining my options and giving me his opinion on which option make the most sense for my situation. Will definitely use Affordable Appliace again for my appliance servicing and repair needs.
Richa Chang profile pictureRicha Chang
20:04 05 Dec 24
Jeff was a pleasure to work with. Very knowledgeable and helpful. He quickly diagnosed the problem and ordered the parts. My washer is now fixed and I couldn’t be happier with his service. Highly recommend his services. Thank you Jeff.
Teresa Hawks profile pictureTeresa Hawks
22:00 04 Dec 24
I was really impressed with Jeffery. He is an amazing appliance repair man. Very knowledgeable and efficient! I would recommend him without a doubt!
Mary Alice Bock profile pictureMary Alice Bock
20:49 04 Dec 24
My experience with Affordable Appliance yesterday was wonderful. Jeffery diagnosed my problem immediately. The rate was very reasonable. Mahalo Jeffrey!
Robin Hub profile pictureRobin Hub
20:33 26 Nov 24
I called Jeffrey for a part on my washing machine. He did not have the part, but he looked up the part number and information as to where I could order it. Very polite and helpful.
David Ly profile pictureDavid Ly
21:12 25 Nov 24
Reina Martinez profile pictureReina Martinez
17:53 25 Nov 24
Jeffrey at Affordable Appliance is awesome! He is knowledgeable, reliable and responds quickly! Jeffrey is someone our Ohana trusts and highly recommend!
Jay Chiasson profile pictureJay Chiasson
21:01 24 Nov 24
Super friendly & straightforward. Solved an obscure problem on expensive refrigerator and fixed the issue! Highly recommend!
mike malouf profile picturemike malouf
01:19 23 Nov 24
Totally love this guy!!
Met me fast, and had the parts I needed.

Thanks a ton
John Duncan profile pictureJohn Duncan
23:48 22 Nov 24
Jeffery was awesome! Came out to the house on time, was able too assess the main issue with my washing machine and noticed a couple other issues he was able to also fix. Would highly recommend to use his business if you have appliance issues.
Robert Helten profile pictureRobert Helten
02:20 22 Nov 24
Jeffrey did a great job fixing our wash machine.
Breauna Ford profile pictureBreauna Ford
22:43 21 Nov 24
Highly recommend
Amy Reid profile pictureAmy Reid
22:13 21 Nov 24
This is the second time Jeff has come to our rescue. Not only is he quick and reliable but he does amazing work at great honest prices!! He’s a win win !!!!
S Twist profile pictureS Twist
23:21 18 Nov 24
I can’t express enough how impressed I am with Jeffrey and his company. From the moment I called, with an immediate call back to explaining the situation, ordering parts and showing up, it all ran seamlessly. He does what he says he’s going to do and really knows his stuff. Integrity is getting harder and harder to come by these days and I really appreciate that from Affordable Appliance as well as their quality of work. We have a top load Maytag that faulted after only 3 yrs. and Jeffrey knew exactly the issue by my description. I appreciated him sharing some of the technical details that will help me choose a better machine in the future. If you want a no nonsense experience then definitely hire this company.
Donna Downs profile pictureDonna Downs
21:58 05 Nov 24
Came right on time. Very professional. Repaired my refrigerator in a timely manner and it seems to be working. Great thank you Jeffrey.
Richard Prodan profile pictureRichard Prodan
02:21 30 Oct 24
Elaine Estess profile pictureElaine Estess
20:23 20 Oct 24
Jeffrey from Affordable Appliance fixed the dryer portion of our stacked GE washer/dryer. He responded quickly when he was contacted. He was very knowledgeable about how to repair the appliance and ordered the parts to fix it. He went over the issue with the dryer and was up front about what the cost of repair would be. He is friendly, personable, and reliable. Would call him again if we have issues with our appliances. Highly recommend him!!
Peter Ohlon profile picturePeter Ohlon
21:33 16 Oct 24
He is very skillfull and thorough. Highly recommended
Jean Jewell profile pictureJean Jewell
23:24 15 Oct 24
Knowledgeable, helpful, and sent me in the right direction (to the manufacturer where I could access a warranty) when my LG refrigerator stopped working. He made a stressful situation less stressful. I will definitely be calling on him next time I need appliance repair. Thank you!
Lydia Stokes-Schwarz profile pictureLydia Stokes-Schwarz
02:35 10 Oct 24
Jeffrey expertly repaired our 10 year old LG Refrigerator water tubing line that had cracked. He was quite knowledgeable and very kind. I highly recommend him for any appliance repairs you may need.
Ronen Mintz profile pictureRonen Mintz
02:21 10 Oct 24
Jeffrey is amazing!!! Our dryer stopped working and Affordable Appliance was recommended by a neighbor who had a great experience. I booked Jeffrey for the repair and he crushed it! He had the machine taken apart in a matter of minutes and found out what the problem is. Got the right part and came back to complete the job super fast and super efficiently. My machine is back in business and I cannot recommend him and his company enough. I also had a problem with my ice maker and he fixed the problem and showed me how to fix the problem if it happens again.
Henry Hiraishi profile pictureHenry Hiraishi
06:04 09 Oct 24
Hi everyone, Jeffery is awesome. Very professional and knowledgeable. Any questions you ask him. He’ll explain it to you with the knowledge of kindness and courtesy. I would highly recommend him with any appliances in your house and business.
Josh Howell profile pictureJosh Howell
23:45 04 Oct 24
Jeff was great! Our GE side-by-side refrigerator was not cooling (but still running). We live off Island and use our condo as a STVR when we are not there. He communicated clearly with me about his arrival, fixed our fridge in a timely manner and did not disturb our guests. I really appreciated his follow up call with all the details about the issues. He did not perform extra costly work; instead he got our refrigerator working again and then let me know about options for future work if the issue continues. I will be calling Jeff for all of my appliance needs in the future.
Thanks Jeff!!
Karen Heidenfeldt profile pictureKaren Heidenfeldt
19:17 02 Oct 24
I have a 5 year old LG refrigerator that broke down on me. Apparently, the compressor needed to be replaced. I was fortunate to connect with Jeffrey from Affordable Appliance Maintenance and Repair. Jeffery went above and beyond to help me. He always responded back to me in a timely manner. He’s honest, fair, and professional. Jeffrey fixed my refrigerator and got it back to working quickly. I am so happy my LG refrigerator is up and running again. I am so grateful for Jeffrey at Affordable Appliance Maintenance and Repair. I would highly recommend his business and services. If I could give him more than a 5 star rating I would, that’s how good he is and how much I trust him with any appliance repairs.
John Kiaha profile pictureJohn Kiaha
02:34 28 Sep 24
I contacted Jeff because my 5 year old Maytag washer was making a banging noise, violently shaking off balance during the final “spin” cycle. It needed help. Based on my Maytag model, Jeff ordered the necessary parts and a week later contacted me to set up an appointment for repair. With the appointment made, he kept in touch through email and text, notifying us with his arrival time. Once here he quickly assessed what needed to be done and completed the repair within 30 minutes. The cost to repair is relative. Do it yourself and hope you’re doing it right, or call Jeff and he’ll make sure it’s good to go. There’s only two of us, washing twice a week, so it’s frustrating that a washer can only last 5 years before needing repair. We all know “they just don’t make’m like they use to”.
Dennis Friedman profile pictureDennis Friedman
02:39 25 Sep 24
Affordable Appliance is the best! Jeffrey pointed me in the right direction. He could have fixed my washer but advised me otherwise. I got my money's worth out of the old one and bought a new. Jeffrey installed my new washer and reinstalled my older dryer. This was a stacked unit in a very tight spot. He was very meticulous and professional. Did an expert job. I would refer him to anyone. Aloha!
James Hamilton profile pictureJames Hamilton
03:08 21 Sep 24
I called Jeffrey to come and troubleshoot and repair my GE washing machine. He not only diagnosed quickly, but also has a great attitude, is a patient listener and offered great advice in helping decide to repair the machine or to replace it. I’m usually the cranky old baby boomer whining about how no one wants to fix things anymore, how service is a dying art and how younger generations are doing it all wrong. Jeffrey fixed all that and restored.my faith in the local business community. I give him high marks for the service he provides.
Dale Clark profile pictureDale Clark
00:49 19 Sep 24
Jeffery from affordable appliances converted my LG dryer from natural gas to propane in just a few minutes. Very knowledgeable and friendly . Not only is he a professional, but was 100.00 lower than the other companies I talked to. He is going to be my go to technician, and I highly recommend him.
Cynthia Miles profile pictureCynthia Miles
23:52 18 Sep 24
Jeffrey was awesome!! I called and was super frustrated! He calmed me down and solved the problem for me!! I will definitely be calling him in the future!!
Roxanne Kenison profile pictureRoxanne Kenison
20:50 17 Sep 24
Jeffrey was super responsive, punctual and incredibly helpful not only in fixing our GE Profile top-load washing machine, but also in providing helpful info and tips on maintenance and DIY things we can do if necessary in the future. I had been thinking our washer/dryer situation was antiquated, in need of replacement, but as a result of Jeffrey’s consult, now realize we probably have years left from these reliable machines, even though they’re not so new. I also learned my lesson about laundering drapes… won’t be doing that again!
Kevin Sweeney profile pictureKevin Sweeney
19:16 16 Sep 24
Jeff did a great job repairing our Whirlpool Range. He was on-time, knowledgeable, and honest and straightforward in his dealings. Would not hesitate to use his services again.
Kerby Kuykendall profile pictureKerby Kuykendall
00:39 15 Sep 24
These guys were amazing! Worked with me to identify the right parts, provided an estimate and showed up on time! Knocked out the job quickly and had us back to our laundry train! 100% recommend and we’ll be repeat customers for sure!
Jeff was very helpful on the phone taking time out of his day to explain things to me. Will hire him in the future for repairs.
Alicia Chapman profile pictureAlicia Chapman
19:57 13 Sep 24
If I could give 10 stars I would !!
Great service, friendly, fast, solid work 💪. Responded so fast when my dryer broke, was out to fix it and had parts on hand so we didn't have to wait. Highly recommend , I will only be calling them from now on
Devin Elliott profile pictureDevin Elliott
01:55 07 Sep 24
Our Samsung Dryer (3ish yrs old) decided to quit on us during vacation. Found this repair shop on Google looking for parts. Ended up speaking with Jeffery and he was the most helpful dude I've spoke to in a while.

I wasnt expecting them (or any place on island)
to have parts but he was more than helpful working with me over the phone to diagnose the issue. During the call, he sent me part information and a link to help me diagnose. I was able to temporarily fix the issue until the new part comes in.

Highly recommend him, very responsive and very willing to help. Hard to find on Island these days.
Gail Ranfranz profile pictureGail Ranfranz
23:58 05 Sep 24
Good workmanship, fixed our Whirlpool refrigerator in no time, very efficient.
Thanks Jeffrey.
Irene Citron profile pictureIrene Citron
22:53 03 Sep 24
Jeffrey just finished repairing our washing machine. From the initial call to service completion, the job was done efficiently and professionally. An overall great experience. Mahalo.
Norbert John-DeJesus profile pictureNorbert John-DeJesus
03:14 31 Aug 24
Excellent service. Very knowledgeable and prompt. Highly recommend. Price is spot on. Mahalo 👍
wili ama profile picturewili ama
21:42 29 Aug 24
Jeffrey exceeded my expectations! He’s the only person I called that would work on my LG Appliance. I called 2 other companies and they either could not order from LG or wouldn’t work on LG. Jeffrey arrived early, did the job quick and even went beyond and cleaned the appliance. I would recommend him and I’ll definitely call him again if/ when in need!
Kate Shannon profile pictureKate Shannon
00:09 28 Aug 24
Jeffrey arrived on time and was very helpful and professional. He is also great with his customers. I will definitely be using him whenever I need an appliance repair. And definitely referring him to my friends and customers.
Terry Ward profile pictureTerry Ward
23:37 27 Aug 24
Excellent service! Mic drop!
Harry Tasker profile pictureHarry Tasker
22:47 26 Aug 24
Jeffrey came out to fix my Whirlpool washing machine. He kept me posted on his arrival and showed up on time. He zeroed right in on the problem and had it fixed without wasting a minute. Highest recommendation!
Estelle Skinner profile pictureEstelle Skinner
21:32 26 Aug 24
I called to have my washing machine looked at because it was leaking. After calling around a few other appliance repair places and not being able to talk to anyone or get a returned phone call, Jeff answered my call right away. I explained to him what was going on and he was able to schedule me that same day and come check it out. Communication was excellent, I wasn’t waiting around all day in a time block not knowing when to expect him. Once Jeff showed up, he was very professional and was able to diagnose my problem within minutes. I got the answer and solution I was looking for and couldn’t be more pleased with my experience. Thank you for your promptness and excellent customer service! I will definitely be using you for future appliance issues or concerns!
Toby Hoogs profile pictureToby Hoogs
20:53 26 Aug 24
Five Star Service! Affordable Appliance, was quick to respond efficient to order parts and new exactly what he was doing for the actual service repair. The technician Jeffrey, was considerate, professional, and left the job site clean upon completion.. Affordable Appliance repaired Samsung refrigerator, Hotpoint gas dryer, GE refrigerator icemaker, whirlpool, stackable, washing machine, and dryer Frigidaire range, Viking outdoor grill. Hands-down, best technician I’ve worked with on Island.
Koreen Ferguson profile pictureKoreen Ferguson
22:20 25 Aug 24
Jeffrey is extremely professional and friendly! He assessed the problem with my Whirlpool oven, ordered the part, and repaired it like new within a week!

Can’t say enough about his service and knowledge. Furthermore, he educated me regarding my Frigidaire refrigerator as well. All out of kindness and aloha!

Jeffrey is a vanguard on this island as far as appliance repair on Big Island goes!
Mahalo nui Jeffrey!
Supply4Demand 808 profile pictureSupply4Demand 808
00:23 24 Aug 24
Called for assistance with my whirlpool stove and this business was at my house and done with the repair within a hour . Very good service . I’ll be calling them again for all my appliance repairs. Mahalo
Kanani Sadumiano profile pictureKanani Sadumiano
21:55 23 Aug 24
Jeffery came in and fixed our issue with our oven in as little as 15 minutes. He even educated us with another appliance in our kitchen before he left about a common issue that occurs in them. Told us to give him a call within the 5 year manufacturer warranty for a free fix if anything were to happen. Overall experience is a 10/10 recommend.
Karen Zulkowski profile pictureKaren Zulkowski
20:15 23 Aug 24
My go to guy. Super honest and knows his stuff
Dan Joanisse profile pictureDan Joanisse
19:48 22 Aug 24
Jeffrey is at the top of his game and exactly the kind of repair professional appliance owners want - friendly, courteous, prompt, and knowledgeable. He was quick to confirm our appointment request, provided a two-hour window, and texted in advance to see if he could come 30 minutes early. He diagnosed the problem with our refrigerator quickly and was out the door in 45 minutes. Pricing is more than fair, and several payment options were available. Highly recommended!
ginger sandell profile pictureginger sandell
02:09 22 Aug 24
Courteous and did a great job.
George Pereira profile pictureGeorge Pereira
22:01 21 Aug 24
Jeffrey Watts is a master technician. Firstly he was on time when promised. My first impression was his friendly demeanor. He is a former marine served in Iraq. Mentioned that because I'm a Navy Vietnam veteran and I volunteer to drive veterans to doctors appts. andI support my fellow veterans. He removed my GE microwave above my range and installed a new one in its place with the least amount of time. He wanted to cleanup which is admirable but I refused. He also gave me a quick lesson on my electric dryer which was inoperable. A switch was order from previous repairman as problem. Well he told me before he fix it that the switch was not the problem. He was right. Said it's the thermostat. Within a minute he replace the thermostat and with old switch dryer came on. He didn't charge me but the original estimate for labor was $171.00. knowing what I seen done could have saved labor cost and do it myself .I definitely recommend Jeffrey Watts for all your appliance needs I am proud to know him as a father and family man. Next time someone asks you "What's up? Jeffrey WATTS is up! Mahalo!
kim bondy profile picturekim bondy
00:38 20 Aug 24
Jeffery was awseome, took the time to fully answer my questions and provide reliable advice! Mahalo nui!
joan hunziker profile picturejoan hunziker
20:43 17 Aug 24
Edward Suriaga profile pictureEdward Suriaga
01:09 17 Aug 24
Jeffrey came on time and performed the washer/dryer installation without any issues. Everything was put in place after the job and the washer was ready to go! Will definitely call him again for any appliance issues.
Prithvi Karapa profile picturePrithvi Karapa
20:45 14 Aug 24
Jeffrey is a gem! He knew within the first few minutes what the issue was. Gave me a temporary fix which he didn't charge me for and then followed up with me after ordering me new parts and promptly came through to finish the job. Dryer works like a charm again! Nice, Knowledgeable, fast, reasonably priced and no drama!
Aaron Smith profile pictureAaron Smith
00:26 14 Aug 24
Helped with a frozen fan over the phone. Fridge is cooling again after the defrost feature was run. Would recomend
Sunshine Futa profile pictureSunshine Futa
22:57 13 Aug 24
Jeffery was great. Showed up on time and got my washer and dryer up and running. Great communicator and was very helpful. I would highly recommend Jeffery.
Tyler Hafer profile pictureTyler Hafer
17:45 12 Aug 24
Wow! I wish every repair experience was this heavenly. Jeffery was an absolute GODSEND when our gas dryer and top loading washer went out. He was on time, deeply knowledgable, patience, resourceful, and went above and beyond to make it all work again. Mahalo, Jeffery!!
Mark Little profile pictureMark Little
19:47 08 Aug 24
Jeffrey deserves 5+ stars. Great communication, great service, friendly, professional and fair pricing. Went above and beyond to make sure my washer and dryer were left in top shape. Mahalo Nui Loa Jeffrey!!
Ye Aung profile pictureYe Aung
23:50 06 Aug 24
JR profile pictureJR
19:28 06 Aug 24
Cannot say enough great things about Jeffrey at Affordable Appliance. His 20 years of experience, knowledge, patience with explanations to a layman and professionalism are stellar. He was able to quickly and accurately diagnose the cooling issue with my Samsung French Door fridge, and while I regret the purchase of such an expensive piece of garbage that didn’t even survive the first 5 years without an issue, I would HIGHLY recommend Jeffrey at Affordable Appliance. Going forward, I will refer everyone I know to him and personally utilize his expertise for any appliance issues going forward. Much mahalos Jeffrey🤙🏻
Sarah S. profile pictureSarah S.
23:29 02 Aug 24
Called back quickly and helped me troubleshoot before he even came out for our LG fridge ice maker. Jeffery is very knowledgeable and has a great attitude.
Cindy Regli profile pictureCindy Regli
21:45 30 Jul 24
Jeffrey did a great job! He fixed my LG ice maker dispenser, that had been leaking for 5 years! I’m sorry I waited so long to have this repaired! GREAT JOB!

Cindy Regli, now enjoying fresh ice AGAIN!
trdkiller profile picturetrdkiller
19:43 19 Jul 24
Knowledgeable, friendly, and professional. Jeffrey was on time and able to diagnose and fix my problem. I would definitely recommend his services to anyone needing appliance repairs.
Marcia Bradley profile pictureMarcia Bradley
01:27 19 Jul 24
I had a great experience with Jeffrey at Affordable Appliance! He responded to my message within minutes; helped me trouble-shoot my squeaking Hotpoint Dryer; and when I said I was hoping to repair it myself, texted the part # and how to order it. He suggested what I could do on my own and what might be more difficult. His willingness to help was refreshing, and I know he will come fix my dryer if I can’t. Mahalo and my highest recommendation!!!
Joe Weathers profile pictureJoe Weathers
01:10 19 Jul 24
I called Jeff to find out if he sold part for my GE Dryer. The belt was broken and the fuse was needing replaced. He took time out of his day to look up part numbers and where to get them. What an awesome person. Did not make any money for this job, as I was able to complete it myself. How selfless is that? To take the time to help a fellow human being with no expectation of reward. God bless you Jeff for what you do and how you do it. I will definitely use him in the future for repairs to my appliances. Mahalo. Joe
bob ryan profile picturebob ryan
20:20 18 Jul 24
Jeffrey/Affordable Appliance
Everything was great! Response and setting up appointment was fast.
Installed my new Samsung dishwasher perfectly and quickly.
Very pleasant and professional!
Jeff Workman profile pictureJeff Workman
03:54 11 Jul 24
48 hr no response…
dyparkify profile picturedyparkify
01:22 06 Jul 24
Knowledge about LG appliances. Jeffrey was able to replace the LP Gas Conversion kit on our new LG dryer. Very fast in scheduling appointment to fix our problem. Thank you so much!
K profile pictureK
23:13 05 Jul 24
Highly recommend using Affordable Appliance for all your Appliance needs in Kailua Kona. Fixed a fridge, dishwasher, and dryer!! I can't say enough positive things about my experience using them. Quality care at an affordable price. Mahalo!! 👍🤙
Ray Carnes profile pictureRay Carnes
00:30 03 Jul 24
LG washer leak. Jeff quickly diagnosed the problem, had the parts, and it was fixed within an hour. His is the only number you need for appliance repair!
Barry Christian profile pictureBarry Christian
23:19 02 Jul 24
Jeffery was great. Responsive, knowledgeable of my washing machine, efficient , on time and pleasant to talk to.
5 👍👍👍👍👍
Jerry Wolf profile pictureJerry Wolf
02:49 02 Jul 24
Nicest guy! Helped me over the phone troubleshot my issue, super helpful and knowledge!
N S profile pictureN S
05:10 29 Jun 24
Awesome
Jeff Roy profile pictureJeff Roy
01:04 28 Jun 24
Excellent service in handling a small appliance repair, replacing a microwave light bulb Service tech was ontime and knowledgable to what was needed. I highly recommend this company and the services they provide.
James Efstation profile pictureJames Efstation
02:48 27 Jun 24
Quick, efficient, clear.i had confidence in assessment and recommendations. Second time I used affordable appliance with same positive outcome.
David Seven profile pictureDavid Seven
00:56 27 Jun 24
Excellent work repairing our coin operated Whirlpool dryer.
Gordon Karsin profile pictureGordon Karsin
21:08 25 Jun 24
Jeffrey was awesome. I called him and he came the next day and repaired my LG dryer. He knew exactly what to do and had all the parts with him. I highly recommend Affordable Appliance.
Sally Stewart profile pictureSally Stewart
18:22 25 Jun 24
My dryer recently stopped working. I called Jeffrey and had an appointment quickly. He arrived well within the window and took care of the problem in short order - I now have a working dryer again. It’s clear he knows his his way around appliances. Highly recommend.
Sara Susov profile pictureSara Susov
00:03 25 Jun 24
Jeffrey was very quick and efficient. He understood the problem with our refrigerator (GE) and was able to fix it without any explanations from me. 100% would use him again!
Dee Mars profile pictureDee Mars
20:38 24 Jun 24
Wow! Jeff at Affordable Appliance came to our rescue when our LG refrigerator-freezer suddenly died on us. He answered our phone call promptly, discussed the issue, sent a work order request form within minutes of our call. While the LG support said the closest technician could come on Friday, Jeff, whose office is farther away, was ready to arrive within 24 hours.
Jeff followed up with text messages and phone calls to confirm everything before the requested appointment time. Next time we need service for one of our many LG appliances, we will call Jeff first.
Robby Racer profile pictureRobby Racer
20:33 21 Jun 24
It's a pleasure to do business with the owner of the business who cares about the quality of his work. Jeffrey's got 20 plus years experience in what he does. He's super professional, super knowledgeable, super nice guy. If you're reading this, give him a call you won't be disappointed I can guarantee that. As a fellow technician in a different trade I know I could have done the job myself. It would have taken me three times as long, I wouldn't have done the job as expertly or as good.400 cuss words later, I would have had a horrible experience trying to fix it myself. don't fool yourself give a professional a call he'll get it done quickly efficiently expertly you won't be disappointed. He fixed my KitchenAid refrigerator like it was an old friend he knew everything about it, knew exactly what to do and how to do it. If I could give him a 10-star I would.
Erin Nordstrom profile pictureErin Nordstrom
01:43 21 Jun 24
Thank you for your prompt attention and help! Everything is working great. Will definitely call you if I need help again!
yummbeau profile pictureyummbeau
23:18 20 Jun 24
Jeffrey Watts, owner of Affordable Appliance Maintenance & Repair, repaired our LG clothes dryer, which was making a loud wobbling sound. jeffrey was prompt, focused, efficient, and obviously knowledgable, and his fee was very reasonable.
Jennifer Horne profile pictureJennifer Horne
21:59 19 Jun 24
If you have an appliance issue of anykind, this is your guy. Jeffrey answered our service call on our LG Thinq Refrigerator. He was very informed on the LG product line and was able to pinpoint the problem very quickly. Jeffrey was super friendly, professional and efficient and I would not hesitate to use him again or recommend his services. ⭐️⭐️⭐️⭐️⭐️
Benjamin Brinton profile pictureBenjamin Brinton
20:57 19 Jun 24
Jeffrey was awesome super fast. Got our Samsung fridge fixed super fast!
Andee Bemrose profile pictureAndee Bemrose
20:57 17 Jun 24
Wow! Prompt, knowledgeable, and reasonably priced. He was here at 9, diagnosed and repaired the problem before 10!!! Will use Jeffery again and recommend him highly. He fixed my Samsung 12 year old dryer… and saved me replacing it for another several years.
Rikko Varjan, Ph.D. profile pictureRikko Varjan, Ph.D.
04:44 16 Jun 24
Excellent professional service installing propane conversion kit on new Samsung stove/oven.
Scheduling the job & completing it in a timely manner!
Higher recommend Jeffrey at Affordable Appliance!
Audrey Blair profile pictureAudrey Blair
03:36 14 Jun 24
Jeffrey was so quick and efficient at solving our refrigerator issue! I especially appreciated that he was kind in doing so and did not make us feel silly over a common user error. Thanks again!
An Lam profile pictureAn Lam
02:11 14 Jun 24
Great service- highly recommend. Jeffrey is great to work with and there is a good system to notify tech is on their way and when appts are scheduled. Affordable appliance is my go-to for appliance repair including refrigerators, washer and dryers, dishwashers, and stoves.
Pam Hughes profile picturePam Hughes
19:06 13 Jun 24
Jeffrey responded quickly to my request for a replacement of the pump on my LG washing machine. Model WM 4270HVA. He was both efficient and courteous.
L K profile pictureL K
19:48 12 Jun 24
Jeff was very responsive and had great customer service. He properly diagnosed and repaired my Samsung washer within minutes. I would highly recommend his service to anyone. Mahalo
Lenda Hand profile pictureLenda Hand
09:43 12 Jun 24
Jeffrey found the parts I needed immediately and I was able to pick them up. He told me if I had any problems installing the rods in my washing machine he would come to my house and help. And as luck could have it, it was a bit too much of a job for me and I called Jeffrey and he made an appointment with me to come to my house and fix it on Friday. What more can I ask?!!!
Big Mahalos Jeffrey
K M profile pictureK M
22:22 11 Jun 24
Jeffrey’s a pleasant guy and he fixed my old Whirlpool washer (faulty lock mechanism and extreme shaking). Would recommend.
Kit Kelly profile pictureKit Kelly
21:58 07 Jun 24
I would recommend affordable appliances to anybody. The fellow that came out and worked on our Samsung refrigerator was named Jeffrey. They notified me before they were going to come and they showed up on time. Took two service calls The problem had to be diagnosed and then the parts had to be ordered the entire project was completed in about 2 weeks. And memorial Day holiday was in the middle of that.
Tri Le profile pictureTri Le
06:49 04 Jun 24
I need a repair service on my Kenkore
washer. Called around in Kona and not successful. Only one company returned my call promptly from Jeff. First , I have a doubt on him to finish the job. I asked him many times and he assured me that my washer issue will be taken care of and he proved it. Arrived on time, finished the work. I'm very satisfied with Jeff's work. AA company will be my first choice from now on for any home appliances issue. Thanks Jeff.
Mike Reckmeyer profile pictureMike Reckmeyer
02:18 31 May 24
Very knowledgeable and efficient. Went above and beyond.
Julie Tate profile pictureJulie Tate
05:01 24 May 24
Jeffrey was awesome! He answered the phone and was very prompt and professional; I would highly recommend his repair service to anyone!
Jake Boggs profile pictureJake Boggs
23:18 16 May 24
Jeffrey was on time, professional, and knowledgeable; highly recommend.
Hannah Banks profile pictureHannah Banks
00:30 16 May 24
Jeffrey is a super helpful and honest guy. He is knowledgeable and genuinely answered all of my questions and went over and beyond with more suggestions. I highly recommend this company 👌
Stephen Bennett profile pictureStephen Bennett
22:43 14 May 24
Quality, competent repair. Weekend online report made. Monday phone call. Response within minutes. Repair visit next morning. Refrigerator repair. Fan ordered, old one temporarily fixed, replaced within 1 week. Price of repair - reasonable. For anywhere, this is 5 stars. For Hawaii, amazing.
Melissa profile pictureMelissa
22:15 14 May 24
Excellent experience! Fantastic communication by text, email for appointment confirmations, travel time, arrival, etc.

Quick efficient, professional, yet thorough appointments on issues, concerns, and expectations.
Sloan Deleon profile pictureSloan Deleon
23:46 13 May 24
Solid customer service! Jeff not only fixed my dryer but he also showed me how. I highly recommend this company for all of your house hold problems 🤙
Andy Myers profile pictureAndy Myers
18:01 13 May 24
Jeff was fantastic. Quick to respond, showed up on time, was kind and helpful with my LG dryer and even helped fix a small problem with our Whirlpool refrigerator.

I will certainly call and work with him the next time I have any appliance issue.
Yukiko Northon profile pictureYukiko Northon
05:44 12 May 24
I am changing my review completely! After speaking with him, I discovered his very good reason and understand completely. Jeffrey is So Very conscientious and does everything in his power to make things right! He is Upfront, Honest, Trustworthy and I value his knowledge and his integrity! He had a fast and affordable service and I was impressed at his willingness to talk and work with me after hours! Mahalo Nui Loa!!
Savannah Scott profile pictureSavannah Scott
19:35 10 May 24
Jeff is awesome! Great service and fair pricing. I highly recommend.
Pauline Sagara profile picturePauline Sagara
00:03 09 May 24
Jeffrey Watts gave us wonderful service. He diagnosed and fixed our Frigidaire side by side refrigerator. Very personable and reliable. I recommend using his service.
Flora Riggen profile pictureFlora Riggen
21:31 08 May 24
Fast and efficient
Miles Pennell profile pictureMiles Pennell
00:38 03 May 24
Jeffrey from Affordable Appliance was quick, responsive, and and very knowledgeable on solving our Honeywell Dishwasher leak and hose issue. He was very helpful, kind, and competent. I would recommend Jeffrey if you are having any appliance issues that need to be resolved.
Sal Califano profile pictureSal Califano
00:27 01 May 24
I called to get some info about my dryer. Jeffery when out of his way to help me. It’s really refreshing to talk to someone who genuinely cares wants to help you. I would definitely recommend their services!!
Aloha from Hawaii profile pictureAloha from Hawaii
21:44 30 Apr 24
Our LG Dryer was repaired and working like a new machine! Jeffrey is highly recommended. Service and response were exceptional!
Guadalupe Diaz profile pictureGuadalupe Diaz
21:14 30 Apr 24
Jeffrey did a fantastic job of repairing the washing machine. I appreciated his excellent service and professionalism. A big thanks to Jeffrey!!
Zach Larsen profile pictureZach Larsen
22:03 29 Apr 24
Service on my LG refrigerator was quick and convenient. Jeffrey helped diagnose the issue and provide me options to get it fixed ASAP. Quality service and a fair price. I would highly recommend. Thank you!
Suzzette Franklin profile pictureSuzzette Franklin
19:40 25 Apr 24
Got my fridge up and running again. Prompt, affordable, friendly service.
Thank you Jeff.
Flo Evans profile pictureFlo Evans
07:17 25 Apr 24
I enjoyed talking with Jeffrey from Affordable Appliance.he was very knowledgeable and patient explaining about my refrigerator.
DaveO profile pictureDaveO
05:21 24 Apr 24
Jeffery has the skills to fix your appliance, but his personal integrity is what impressed me the most. Most definitely a top-shelf person with skills to match.
Michaela Johnson profile pictureMichaela Johnson
17:58 19 Apr 24
Jeff is hard working and honest.
I felt like he genuinely cared, and he went above and beyond to get the job done.
He seems like the type of guy that would offer his services for free if he could pay his bills with the smiles and satisfaction of everyone he interacts with. I will absolutely call Jeff at Affordable Appliance every time.
Christi Levannier profile pictureChristi Levannier
19:33 17 Apr 24
Jeff is THE BEST! He is punctual, communicates very clearly and fixed the problem quickly. Not only is he an excellent repair professional but he also is honest, fair and works impeccably.
He is an absolute maverick and I HIGHLY recommend him!!!! ⭐️⭐️⭐️⭐️⭐️⭐️
Alexander Ambard profile pictureAlexander Ambard
06:18 14 Apr 24
Jeffrey helped to deal with our appliance issue on short notice and provides follow up coverage of his work. Recommended!
Bill Youngblood profile pictureBill Youngblood
23:10 12 Apr 24
Thanks Jeff for your prompt proposal service!
katherine pearl-levi profile picturekatherine pearl-levi
18:08 10 Apr 24
Terrific. He was luckily very prompt in arriving and quickly saw the problem could not be repaired and ended up with no charge. And helpful about a new appliance even. I would recommend them to anyone with an appliance problem.
Carl Langan profile pictureCarl Langan
22:34 09 Apr 24
Jeffrey can’t be recommended highly enough. He responded to my call immediately, and quickly got the needed replacement part. Extremely personable and professional, he fixed our fridge in no time at all, and provided excellent advice on how to extend the life of the other appliances in our home. I will absolutely be calling him again should we need his knowledge and services.
Genna Reyna profile pictureGenna Reyna
22:18 09 Apr 24
Although my washer wasn’t able to be saved. Jeff was super informative and honest about what to do next. The cost to fix what was going on would be high and it made more sense to get a new one. Also appreciated him coming to Waimea, when so many don’t service over here. Absolutely recommend if you need appliances repaired.
Beth Ismail profile pictureBeth Ismail
21:59 05 Apr 24
We can highly recommend Jeffrey. It was great to deal with someone so efficient and friendly, and we appreciate his consideration of our time by using an app to show us when he would arrive. We wish more folks were as conscientious as Jeffrey.
Drew Womack profile pictureDrew Womack
18:28 05 Apr 24
Very helpful and knowledgeable
Joe profile pictureJoe
23:26 02 Apr 24
Giving five stars because Jeff is very responsive to concerns. Came out quickly to fix our washer.
Noah Giltner profile pictureNoah Giltner
21:18 02 Apr 24
Awesome service. Jeffrey is efficient, honest, professional and kind. Thank you for helping us with our washing machine!
B Smith profile pictureB Smith
19:38 02 Apr 24
Very rare to experience this quality of service. Responded to phone call immediately, not pushy at all, had the parts that I needed, and even assisted with me doing my own repair for no charge. The “unicorn” of customer service. They are first on my list to call for the next repair.
Dakari Urrutia profile pictureDakari Urrutia
23:46 28 Mar 24
Jeffrey came out and quickly addressed our pump issue, and even spent the time to show us how to fix it going forward. Couldn’t recommend him enough!
Douglas Colson profile pictureDouglas Colson
21:59 28 Mar 24
Camille Futa profile pictureCamille Futa
21:44 27 Mar 24
Mahalo to Jeff for coming out to Waikoloa to assess the issue we were having with the washer in the Airbnb!! Awesome and clear communication! Very knowledgeable!
Courtney Harrington profile pictureCourtney Harrington
23:05 22 Mar 24
Jeff was so helpful and professional and could not recommend more! I’m a Realtor helping my clients purchase a home and when we got the home inspection back that the Kenmore/LG refrigerator wasn’t working, he came to help investigate the issue within hours of me calling. He knew right away it was a compressor issue and it should be covered by warranty but he could help with installation. Jeff is the guy to call when you need appliance repairs done right!
Mel profile pictureMel
04:49 22 Mar 24
Super helpful! Thanks for sharing your knowledge and experience!
Lisa Conibear profile pictureLisa Conibear
18:34 21 Mar 24
Awesome. Would definitely recommend.
Timely, pleasant and knowledgeable.
Max Morse-Golub profile pictureMax Morse-Golub
23:50 20 Mar 24
Great experience, highly recommended!
Carolyn Lee profile pictureCarolyn Lee
01:23 16 Mar 24
Jeffrey should be 'the man's to call for all appliance repair. He's friendly, knowledgeable and gives great advice. He knows what he's talking about. Thank you, Jeffrey
Mitchio Nedlic profile pictureMitchio Nedlic
20:45 14 Mar 24
Highly recommend Jeff from Affordable Appliance.An honest man with integrity.Due to my medical condition ,I was not looking forward to haul my washer and stove that is not working.Instead of purchasing new appliances,Jeff diagnosed both appliances ,and told me what’s wrong and that he can fix it for me.My wife and I are so happy he fixed our washer and stove with a very reasonable price.Jeff is not the type of individual who’s coming after your money.He develops a honest relationship with you ,goes over and beyond to make his customer happy..Overall I am very satisfied with his professional service Mahalo Affordable Appliance for what you do.

Mitchio
David Nahuina profile pictureDavid Nahuina
02:48 14 Mar 24
Solid person, honest, friendly and professional. Wouldn’t hesitate to call on them again.
Andrew Wojtkiewicz profile pictureAndrew Wojtkiewicz
22:06 13 Mar 24
Amazing service arrived when was scheduled. Will use at resort agian! Highly recommended
Joni Stock profile pictureJoni Stock
21:16 11 Mar 24
Jeffrey was friendly, knowledgeable, and efficient. He fixed our Samsung dryer seemingly with ease. Highly recommend. Thanks, Jeffrey! 🙂
Brenda Kemp profile pictureBrenda Kemp
23:50 09 Mar 24
Excellent service! Jeffrey is extremely knowledgeable, neat, tidy, efficient, and has excellent communication skills.

I recommend him and his services without any hesitation.
Karen Kish profile pictureKaren Kish
03:52 09 Mar 24
Jeffrey was prompt, professional, and an excellent communicator. He gave a thorough explanation of the problem and fixed our washing machine quickly. Would call him again.
WeR Energy profile pictureWeR Energy
21:35 08 Mar 24
Susan Osborn profile pictureSusan Osborn
19:03 04 Mar 24
Jeffrey was super helpful finding a part for me to replace a discontinued part. He texted me examples and worked it out. Most helpful I have ever found an appliance repair company.
paul nelson profile picturepaul nelson
23:09 01 Mar 24
Affordable Appliance is an absolute top notch service in every aspect. Jeffry the Technician was very professional. He arrived exactly when he said he would be there and completed the job very quickly. His knowledge base was quite obviously very extensive. He diagnosed the problem quickly then visually showed me and explained to me exactly what the issues were and what he would be doing to resolve them. My refrigerator may have abandoned me in my time of need but Jeffry was there to put it back on line.
Thank you Jeffry
Darin Ezra profile pictureDarin Ezra
22:31 01 Mar 24
Great service! Reasonable price. Definitely worth calling if you need something repaired.
Andrew Willis profile pictureAndrew Willis
23:04 29 Feb 24
Came over next day and fixed our fridge in a few minutes. Great price as well
Sue Miskowicu. profile pictureSue Miskowicu.
22:06 24 Feb 24
Jeff was fantastic. He not only came and repaired my Microwave and refrigerator, but also my dryer and my neighbors dryer. Both of the dryers went out this past week and since he was here I asked him if he could check them out. Not a problem he said. Got the jobs done in a short amount of time and he also came on a Saturday (because of a mixup on his schedule) which is outside his normal business hours. I would recommend Affordable Appliance in a heartbeat. Thank you Jeff.
Kathryn OBrien profile pictureKathryn OBrien
17:13 24 Feb 24
Our repair on our washer went so smoothly.Jeffrey was s prompt, knowledgeable, and the cost was reasonable, I will definitely use affordable appliance repair next time.
Jennie Dougherty profile pictureJennie Dougherty
20:26 23 Feb 24
Just had an amazing call with Jeffrey. Before the call, I'd braced myself for a heavy sales pitch, because all I really wanted was advice. Jeffrey picked up and immediately relieved any worry I had. He helped me diagnose the issue, and advised me on best way to get a replacement part and even texted me his number so I could send photos or ask questions if I got stuck working my way through installing the replacement part. That call went better than I could have ever expected. Thank you so much Jeffrey!
tammy Luttrull profile picturetammy Luttrull
01:45 23 Feb 24
Very knowledgeable, friendly and efficient. Highly recommended.
Cyndi Hong profile pictureCyndi Hong
22:48 16 Feb 24
Jeff is amazing. So swift and knowledgeable. And if he can save you money by walking you through some things before he works on your appliance, he totally will!

I’ve contacted him twice for 2 different problems with 2 different machines.
Christine Lavigueure profile pictureChristine Lavigueure
22:45 16 Feb 24
So thankful for the quick fix of my dryer. Jeffrey showed up promptly with suspected part in hand. Very impressed with his knowledge and the service he provided. He will definitely be the one I call if I need an appliance fixed in the future.
Richard Creel profile pictureRichard Creel
22:27 16 Feb 24
Highly recommend. Showed up on time and got the job done.
Tim Dalhouse profile pictureTim Dalhouse
20:38 13 Feb 24
Jeff is awesome! Not only is he a great technician, but he owns the business so he really cares about taking care of his clients. He was responsive, super knowledgeable about his craft, refreshingly professional, and a pleasure to have in our home to work on our washing machine. He showed up on time, diagnosed our problem quickly, and gave us our options. In our case, he said it was more economical to buy a new washer than to repair our old one - even though that meant he made less money! How often do you expect a local business to turn down sales because they care more about taking care of their customer?

If you need appliance repair on the Big Island, call Jeff from Affordable Appliance Repair. He will malama pono and make sure he provides a good outcome for you.

He’s also a U.S. Marine who served his country with honor. So, support Veteran-Owned business and call Jeff!
Lisa Parsell profile pictureLisa Parsell
21:50 05 Feb 24
Jeffrey arrived on time and knew exactly what he was doing. He had the dryer apart and diagnosed the problem within 10 minutes. He brought the part with him, and did the repair. I highly recommend Affordable Appliance, and will be calling them in the future. Thank you Jeffrey!
M W profile pictureM W
20:04 04 Feb 24
Gary Patterson profile pictureGary Patterson
19:28 02 Feb 24
Jeffrey is the best. Had icemaker trouble but had a short window to work with (4days)before we had to leave the island. I called Jeffrey and he was able to ordered a new Icemaker, receive it and get it installed before we had to leave. He came earlier than normal hours and had the new icemaker installed in no time.
I certainly will call him in the future for any appliance repairs needed
Edward Rhem profile pictureEdward Rhem
23:01 01 Feb 24
Jeffrey is very competent, professional, prompt, and friendly.
William Nordstrom profile pictureWilliam Nordstrom
16:19 01 Feb 24
Jeffrey's service was INCRDIBLE!!! He showed up early, and within less than 30 minutes had solved the problem of water leaking underneath my refrigerator. On top of this, he was exceptionally polite, courteous, and friendly. I cannot begin to sing his praises sufficiently. Affordable Appliance is the very BEST!!!!!!!!!!
Tim O profile pictureTim O
21:26 31 Jan 24
Jeff did a great job of diagnosing and repairing our refrigerator. No mess, on time, and honest.
Kathy Davis profile pictureKathy Davis
03:17 31 Jan 24
We're so thankful to have Jeffrey/Affordable Appliance Repair on island! He was prompt, knowledgeable and true to his estimate. Our clothes dryer is back in business! Mahalo Jeffrey!
Phil Tong profile picturePhil Tong
20:25 30 Jan 24
Mahalo Jeffrey for troubleshooting and repair our “fancy” computerized dryer so quickly! And also for the drywall repair advice. Good to know can count on local business, mahalo.
Adam Ellsworth profile pictureAdam Ellsworth
18:29 27 Jan 24
Jeffrey is the man. Came out on a Saturday morning and had the dryer up and running in under 20 minutes, he could have fixed it even faster but took the time to show me how to work on the unit in the future. Thank you again.
To Eu profile pictureTo Eu
00:41 27 Jan 24
On time fantastic attitude fix the dryer at a very reasonable price. I recommend Jeffrey to anybody out there that needs appliance repair.
Eugenio Jadraque profile pictureEugenio Jadraque
23:05 25 Jan 24
Where do I start , well my parents washing machine went out of commission and right away I google appliance repair near me. And affordable appliance maintenance repair came up on top of the list from all repair businesses. So I called the number and Jeffrey answered within 2 rings, I told him the situation of the washer and he ask me couple questions about the machine of which I did not know. All I know is that it just stop working. He mentioned that the reason why he ask the questions was, he was trying to save me a couple bucks and he wanted to see if I could fix it over the phone with him telling what to do with it. Which was by the way is I think very professional and easy cool for him to do that. Needless to say I was not able to fix it. So he scheduled me for the next day because he was already booked. Next day came my appointment was at 12 and he showed up on time and ready. Met him very cool guy and easy to talk to and very professional and most of all very knowledgeable on his profession. He mentioned he had been doing this for over 20 years. So he went to work and diagnosed the machine took him about 5 minutes and he told me straight up, if he was to repair the machine it would almost cost as much as a new one, he was not beating around the bush. Very straight up kind of guy. He found 3 things wrong with the machine that’s why it would cost as much as a new one and the machine is old too. So I just decided that I would buy a new one it’s time for new machine. I would definitely highly recommend Jeffrey Watts for all maintenance and repair on appliances. He didn’t waste my time, and with over 20 years of experience that’s a plus. Once Again I would like to thank him for his hard work and dedication. Mahalo and aloha Jeffrey🤙🏼
Adrienne Cherry profile pictureAdrienne Cherry
21:56 25 Jan 24
tawny halas profile picturetawny halas
22:25 19 Jan 24
Jeffrey came out to fix my washer, knew exactly what was wrong and had it fixed quickly. He gave me a 2 hour window of arrival, but text me that he could arrive even sooner if I liked. I don’t think that’s ever happened in my life. He was kind and professional.
Kima Thadawg profile pictureKima Thadawg
21:33 19 Jan 24
michael cutlip profile picturemichael cutlip
04:35 18 Jan 24
Kekili Aloha profile pictureKekili Aloha
00:57 18 Jan 24
I called to get information and recommendations before purchasing a new refrigerator. It was an awesome experience. Very informative and helpful. Will definitely use this company for any repair needs in the future. Treats you with much Aloha!
C Eliades profile pictureC Eliades
22:09 17 Jan 24
Jeffrey has honor and integrity and will get the job done at a fair price.
First Island Realty profile pictureFirst Island Realty
00:32 17 Jan 24
Jefferey is so awesome. He responds quickly and gets the job done quick
konaquon profile picturekonaquon
00:02 17 Jan 24
Jeffery said me was available a day before the appointment and showed up on time! Highly recommended!
Chris Hodges profile pictureChris Hodges
20:23 16 Jan 24
By far the most knowledgeable and expert appliance technician that I have ever used bar none. Highly recommended.
Joni Harbarth profile pictureJoni Harbarth
05:17 15 Jan 24
Knowledgeable, reliable, reasonable, professional & friendly….highly recommend!
Kiley Nakagawa profile pictureKiley Nakagawa
23:54 12 Jan 24
Jeffery was awesome! On time, efficient and very helpful.
Glad to have a permanent “appliance guy”
Paula DeMello profile picturePaula DeMello
23:05 12 Jan 24
Best in Kona
Noah Phillips profile pictureNoah Phillips
20:51 12 Jan 24
Excellent service above and beyond! Would recommend for any household appliance that needs fixing. Jeffery is the best!
Thomas Kellerman profile pictureThomas Kellerman
01:04 11 Jan 24
Jeffrey’s work and personal skills are fantastic! I highly recommend Affordable Appliance. We had dishwasher repair in Kailua Kona and refrigerator ice maker installation in Waikoloa Beach area! Five stars and thumbs up 👍👍
Scott R Stanley profile pictureScott R Stanley
23:11 10 Jan 24
Jeffrey was awesome. Quickly found the problem and had it fixed in no time. I’d highly recommend him and will definitely use his services in the future!
Keoni profile pictureKeoni
19:14 10 Jan 24
Jim Lewellen profile pictureJim Lewellen
23:17 09 Jan 24
Top notch
Linda Jeffrey profile pictureLinda Jeffrey
21:58 04 Jan 24
Jeffrey was timely, responsive, knowledgeable and communicated with us throughout the process of our appliance repair. I received text messages about my status and appointment as well as letting us know he was on his way.
Kona Rent LLC profile pictureKona Rent LLC
03:41 04 Jan 24
Thank you for helping me today. A+
Kevin Sauer profile pictureKevin Sauer
02:53 03 Jan 24
Jeffery is an awesome repair guy. Very honest and knows what he is talking about. Highly recommend.
Udovch Justin profile pictureUdovch Justin
23:23 02 Jan 24
Lucked into finding Jeffery at Affordable Appliance...he was fast and good and was super reasonably-priced.
I'd definitely recommend him to friends and family.
Mahalo Jeff!
Dee Ann Somers profile pictureDee Ann Somers
17:42 31 Dec 23
Absolute professional all the way rats attacked my hoses so he. Replaced and fixed knowing I was not avail on site at that moment . You will feel completely confident of his skills and follow through. Don’t even bother calling anyone else. He knows what customer service and satisfaction is supposed to be!
Great service and so friendly. Came out to my condo and quickly fixed an issue. Highly recommend.
Jonathan profile pictureJonathan
01:35 29 Dec 23
Great service and easy to work with.
Tracy Rubenstein profile pictureTracy Rubenstein
02:49 27 Dec 23
Excellent service! I called and Jeffrey came just a few hours later. He was very honest about my problem and didn’t try and sell me something I didn’t need! So appreciative to receive that kind of service. He will definitely be my first call from now on!
Uluwehi profile pictureUluwehi
21:02 26 Dec 23
Excellent service in Kona. I am Kamaaina and taking the time to write a review because I'm so impressed. Jeffrey saved me 3 days before Christmas washer decided to stop working, I called him at 4pm and he came the next morning, all the way to Honaunau! He performed a full diagnostic test, is knowledgeable, friendly and fast. Reasonable rates. Got us running. I had never used his services before but he treated me like a long time customer. I'm glad to have found him thank you Jefferey.
Kathleen Pena profile pictureKathleen Pena
20:22 25 Dec 23
Arturo Peña profile pictureArturo Peña
20:06 25 Dec 23
Fast and friendly service.
Adrienne Pena profile pictureAdrienne Pena
19:58 25 Dec 23
Excellent service ! Super professional
Savannah Ditton profile pictureSavannah Ditton
00:54 24 Dec 23
Knowledgeable, timely and efficient service!
Naomi Harrison profile pictureNaomi Harrison
23:38 22 Dec 23
Jeffrey was on time, very professional and extremely informative. I would recommend his service, to all!
Frank and Jen Hurst profile pictureFrank and Jen Hurst
18:03 21 Dec 23
I would definitely recommend this company for your appliance repair needs. Jeffrey was great! He found the part we needed and was able to get it here quickly. For the install, he was on time, professional, and efficient, with the final install charge coming in lower than the initial quote.
Sadie Seymour profile pictureSadie Seymour
22:37 19 Dec 23
Have used Jeffrey at Affordable Appliance Repair multiple times and have always been very satisfied with his service!!! Highly recommend!!
Tania Mills profile pictureTania Mills
20:22 18 Dec 23
Excellent and reliable service! Was able to service our appliance, and give recommendations quickly- less than 24 hours notice.
Mike Hollenback profile pictureMike Hollenback
02:33 16 Dec 23
Very helpful and courteous
Jewels profile pictureJewels
23:25 15 Dec 23
Fabulous job!! Great technician & fast response time!! Thank you
Ryan Callaway profile pictureRyan Callaway
19:26 13 Dec 23
Very professional great work ethic and friendly
Paul Mills profile picturePaul Mills
03:16 13 Dec 23
Jeffrey was punctual, professional, and honest. Truly appreciated his time and feedback. Will definitely be in contact with him for our future appliance needs.
Ceri Copeland profile pictureCeri Copeland
23:49 11 Dec 23
Jeffrey was very helpful over the phone and tried to help me diagnose the problem with my Frigidaire refrigerator. He was also very helpful and efficient with some friends...so he came recommended.
Too bad he's not in Hilo!!
Joe Hager profile pictureJoe Hager
02:30 06 Dec 23
He was great. Im out of his service area so he walked me through possible problems and solutions
Roland Shackelford profile pictureRoland Shackelford
22:52 05 Dec 23
It's so refreshing to find someone who provides quality fast service. Jeff quickly helped me troubleshoot and fix a LG washer, Thank you Jeff!

Apparently I can't make a second post. But this time Jeff helped me remotely find the necessary parts and problem! Thanks again Jeff!
Alan Haun profile pictureAlan Haun
21:07 05 Dec 23
Judy Chan profile pictureJudy Chan
20:02 05 Dec 23
Excellent service from Jeff. He diagnosed and fixed our non-working freezer immediately. He is informative and tells you what he is doing. He is very efficient. I highly recommend him and would definitely use him again!
Patricia Henderson profile picturePatricia Henderson
22:25 04 Dec 23
Jeff’s the bomb!!!💣
Phil Reiter profile picturePhil Reiter
15:06 02 Dec 23
He stands by his work
Robert Pecoraro profile pictureRobert Pecoraro
19:20 27 Nov 23
Jeffrey was very professional and prompt. He explained everything so that a layman could understand. I would definitely recommend and use again.
m geer profile picturem geer
03:33 22 Nov 23
Jeffrey was very knowledgeable, professional, on time, and exceeded all of my expectations. Have had other repairman in the past. I would highly recommend him, and he will be my first choice if in need. Thank you
PJ W profile picturePJ W
23:56 21 Nov 23
Jeffrey is awesome. We thought we would have to replace our whole range but Jeffrey saved the day, and was able to get a new glass for the stovetop. Within a week of first contact he ordered the part from the mainland, got it shipped over, and installed it. Highly recommended. Affordable Appliance repair is on our short list of contractors to call from now on!
Shelley Carey profile pictureShelley Carey
03:34 17 Nov 23
Awesome Job!
Evann Goo profile pictureEvann Goo
23:03 16 Nov 23
Quick, friendly, honest. Will recommend and use again.
Sandra Dawson profile pictureSandra Dawson
22:43 16 Nov 23
Jeffrey responded immediately to our dishwasher disaster! He was able to obtain the replacement part quickly and gave us a quick turnaround. Personable fast and fantastic service !!
fox90069 profile picturefox90069
20:37 16 Nov 23
Jeff was really good. hebgot to my place quickly and was able to diagnose the problem right away. i def recommend them.
Joe Webster profile pictureJoe Webster
19:05 15 Nov 23
Jeffrey is so nice and helpful. I've called him a couple of times and he hasn't repaired anything for me. I mean, who does that? (I mean that in a good way)
He could have sold me on something but he straightened things out over the phone. he really seems to know his stuff well (I used to repair appliances myself back in the day)

nice honest guy to work with and highly recommend him!
M Cs profile pictureM Cs
01:57 15 Nov 23
steve westra profile picturesteve westra
00:06 14 Nov 23
Jeffrey is very friendly and helpful.I will be calling him when I have a appliance issue. Also I will be telling my friends and family about him..
Kevin Okie profile pictureKevin Okie
14:48 13 Nov 23
Really glad to have connected with Jeff. He was quick, very responsive, and helped us deal with three appliance breakdowns all at once. He gave us very clear information on repairs to help inform our decision. Super honest and great guy. Highly recommended.
bill keith profile picturebill keith
04:17 10 Nov 23
Yes it was great for the most part quick and simple came down south and we really appreciate it thank you
Brian Jenkins profile pictureBrian Jenkins
22:17 09 Nov 23
They came on time and was very courteous and straightforward
Lee Knuti profile pictureLee Knuti
21:39 09 Nov 23
Jeffrey was the best repairman we have ever experienced. He was quick to respond to our call for service, arrived earlier than expected, kept us apprised of the repair job as he was performing it and, then, charged us much less than we had been expecting.
Marty Kimball profile pictureMarty Kimball
02:42 09 Nov 23
Lanette Harley profile pictureLanette Harley
20:12 08 Nov 23
This technician is awesome! He texted me when on his way with eta. Was on time. He fixed my error code issues on my fridge/freezer and gave recommendations for future issues that might occur. Great communicator. Reasonable price.
Dave R profile pictureDave R
00:17 07 Nov 23
Called about a broken LG dishwasher; Jeff was on time, professional, and diagnosed the issue in about 30 minutes. We had to order a replacement part from Oahu so it took a few days, but the price was reasonable and my dishwasher now works like it did when it was brand new. Overall, very positive experience!
Tony Badon profile pictureTony Badon
23:59 06 Nov 23
Friendly and shared military veteran advice. Will be doing future repairs with Jeffrey indeed.
Sawyer Grudzien profile pictureSawyer Grudzien
21:11 03 Nov 23
Excellent customer service and technicians with a wealth of knowledge.
John Greenlee profile pictureJohn Greenlee
21:03 03 Nov 23
Jeffrey was very responsive. Knew exactly what needed to be done to repair our faulty ice machine and quickly get our fridge running smoothly again. Highly recommend his services. Professional and responsive.
Robert Braithwaite profile pictureRobert Braithwaite
01:39 01 Nov 23
Grateful to have worked with Jeff from Affordable Appliance. I had a difficult situation with an oven that had a shattered glass window in the oven door. It was dangerous. Jeff quickly responded, very professionally, assessed the damage and ordered the part. His communication was terrific and the timeliness of the repair was great. We will definitely use Jeff again.
Ken profile pictureKen
21:10 12 Oct 23
Jeff is AWESOME! He was on time, and fixed my refrigerator on my boat. Saved me from spending Thousands of dollars for a new one as this refrigerator works off of 120 volt AC and also 12volt battery! I highly recommend Jeff for your refrigerator and Air Conditioner repairs!
Lindsey Schaefer profile pictureLindsey Schaefer
20:11 26 Sep 23
Jeffrey showed up on time and was very pleasant while he was diagnosing a problem with my washing machine. Took care of what needed to be done and also gave me a few pointers and tips to help out with any future appliance problems. He was very professional, but also very personable. Outstanding service, knowledge, and pricing. I will definitely use his services again!
Marcelle Loren profile pictureMarcelle Loren
02:01 15 Aug 23
I had the pleasure of hiring Jeffrey Watts of Affordable Appliance & A/C Repair to fix my LG refrigerator, and I couldn't be more impressed with the service I received. From start to finish, the experience was seamless and professional.

Jeffrey arrived on time and came well-prepared, armed with the necessary tools and expertise. He had already diagnosed the issue with my refrigerator over the phone and explained the problem to me in a clear and understandable manner. It was evident that he had a deep understanding of LG appliances and their intricacies.

What truly stood out was his efficiency and skill in repairing the refrigerator. He worked diligently, ensuring that the 2 major components were properly replaced and functioning optimally. It was clear that he took pride in his work, and his attention to detail was remarkable.

Jeffrey's friendly demeanor and willingness to answer my questions added an extra layer of satisfaction to the experience. He not only fixed my refrigerator but also left me with valuable tips.

If you're in need of top-notch appliance repair, especially for LG products, I wholeheartedly recommend this company. Jeffrey's professionalism, expertise, and commitment to quality service are truly commendable.
Ben Cunningham profile pictureBen Cunningham
00:04 06 Nov 22
I called Chris at 3pm and before 4pm he was at my gate. Needless to say I was in shock. Anyone who lives on the Big Island knows the average service call is weeks out. He promptly assessed my thermostat responses and concluded it was a blown fuse in my AC unit. What I had been working on for days he resolved in minutes. He suggested I replace my dirty filters and gave me the exact item number to ask for as well as where to shop for the best price. I asked Chris a lot questions and any answer he didn't know he pulled out his phone and looked it up.
Chris is so much better than Siri! His service call was like having my own personal assistant who did my shopping. When my appliances go on the brink, which is just a matter of time, I will use Affordable Appliance and A/C Repair.

Mahalo Chris

ben
Charles Elkins profile pictureCharles Elkins
16:59 31 Aug 21
I can't say enough good things about this company. Everyone here on the Island is busy and Chris (the Owner) fit us in and worked hard to get our difficult replacement A/C system installed. We got another quote before we called Chris and knew we were being taken advantage of. I will not tell you the price difference but it was HUGE. Let me say that we sent these guys to dinner and drinks on us after they left our place at 9:30 pm on a Friday night.

They stuck to their price and did a professional job.
Linda Burns profile pictureLinda Burns
23:48 12 Apr 21
Chris was very professional & personable. He fixed our washer and called to make sure it was working the next day. I would highly recommend him and will use him in the future!
Shawn Fransen profile pictureShawn Fransen
02:46 14 Dec 20
This is an awesome company. It is so refreshing to have a company be on time follow up and do what they say they will do. Chris has been professional helpful and extremely responsive. I am going to tell everyone I know about him. He is fair, honest and gets the job done. Thanks again CHRIS I would give you 10 stars if I could:)