Big Island - East


Our East Hawaii office is located in the heart of Hilo, which helps us effectively service the following areas.

  • Hilo
  • Keaau
  • Kurtistown
  • Mountain View
  • Pahoa
  • Volcano
  • Kalapana
  • Hawaiian Paradise Park
  • Hawaiian Acres
  • Hawaiian Beaches
  • Wainaku
  • Paukaa
  • Papaikou
  • Pepeekeo
  • Leilani Estates
  • Fern Forest
  • And more

Operating Hours:

Mon: 8:00 AM – 5:00 PM
Tues: 8:00 AM – 5:00 PM
Wed: 8:00 AM – 5:00 PM
Thur: 8:00 AM – 5:00 PM
Fri: 8:00 AM – 5:00 PM
Sat: 10:00 AM – 4:00 PM

Online Appointment Scheduling

We offer three convenient options to help accommodate your schedule.

We Service All The Major Brands

  • Whirlpool
  • Maytag
  • KitchenAid
  • JennAir
  • Whirlpool
  • Maytag
  • KitchenAid
  • JennAir
  • Whirlpool
  • Wolf
  • Sub-Zero
  • Gaggenau
  • Thermador
  • Maytag
  • KitchenAid
  • JennAir

Washing Machine Repair


Refrigerator & Freezer Repair

Clothes Dryer Repair


Range/Oven Repair


Microwave Repair & Installation

Dishwasher Repair & Install

Why Choose Affordable Appliance & A/C Repair

state of hawaii seal
Locally Owned & Operated

We're a registered business with the state of Hawai'i that carries general liability insurance and possess the required license permitting us to handle refrigerants needed for sealed system repairs.

Google Guaranteed Service Provider

We're 100% committed to providing you with the best experience possible. We stand by our commitments because we value our reputation, the opportunity to gain you as a valued customer while meeting the strict Google Guaranteed program standards.

AAA fix - 15 year experience
15+ Years of Industry Experience

From appliance and air conditioning repair to system maintenance and everything else in between. We have the experience needed to complete your job in a timely, professional manner, all at an affordable price.


One-trip diagnosis together with fast, economical, reliable repairs


Fast part delivery – as little as 48-hour turnaround for special-order parts


Up-to-Date Training – we stay
current on the newest
appliance technology


Real-time dispatching – instant communication between our office and techs

Our Technicians

Jeffrey Watts


Jeffrey Watts is a professionally trained and certified technician with over 15+ years of trade experience. While living in the mainland, Jeff owned an operated a succsessfull appliance repair business. As a result he is an excellent technician and industry professional. 

 “I always focus on the individual needs of each customer to deliver the best customer service possible” 

In his spare time, Jeff enjoys playing basketball and working out throughout the week. Even though he sustained multiple war injuries while deployed in the Marines, it doesn’t stop him from keeping in shape by doing physical therapy and weight training. 

*Jeff is a valued sub contractor who we are pleased have apart of our team and we’re confident you will be just as happy to have Jeff working with you to solve your appliance repair needs.


Christopher Pierce - ffordable Appliance & A/C Repair Kona

Christopher Pierce


Meet Chris. Born and bred in Boston, raised in Hawaii, and experienced in many industries, Chris is not only an excellent technician he is an experienced entrepreneur with over 15 years of HVAC and appliance service under his belt. 

Chris maintains several certifications from various manufacturers and is proud to be the face behind the only LG factory authorized service company on the Big Island that is locally owned and operated. 

In addition to his trade experience, Chris has spent over two decades working in the music industry which has lead him to develop a knack for marketing and business development .

When he’s not busy repairing your rickety refrigerator, Chris is probably DJing at a local club or traveling the world with an impressive passport full of stamps. Plus, he’s got a heart of gold as an active Rotarian supporting those around him. With Chris on your team, you can’t go wrong.

Our Reviews
Ben CunninghamBen Cunningham
00:04 06 Nov 22
I called Chris at 3pm and before 4pm he was at my gate. Needless to say I was in shock. Anyone who lives on the Big Island knows the average service call is weeks out. He promptly assessed my thermostat responses and concluded it was a blown fuse in my AC unit. What I had been working on for days he resolved in minutes. He suggested I replace my dirty filters and gave me the exact item number to ask for as well as where to shop for the best price. I asked Chris a lot questions and any answer he didn't know he pulled out his phone and looked it up.Chris is so much better than Siri! His service call was like having my own personal assistant who did my shopping. When my appliances go on the brink, which is just a matter of time, I will use Affordable Appliance and A/C Repair.Mahalo Chrisben
Charles ElkinsCharles Elkins
16:59 31 Aug 21
I can't say enough good things about this company. Everyone here on the Island is busy and Chris (the Owner) fit us in and worked hard to get our difficult replacement A/C system installed. We got another quote before we called Chris and knew we were being taken advantage of. I will not tell you the price difference but it was HUGE. Let me say that we sent these guys to dinner and drinks on us after they left our place at 9:30 pm on a Friday night.They stuck to their price and did a professional job.
Linda BurnsLinda Burns
23:48 12 Apr 21
Chris was very professional & personable. He fixed our washer and called to make sure it was working the next day. I would highly recommend him and will use him in the future!
Shawn FransenShawn Fransen
02:46 14 Dec 20
This is an awesome company. It is so refreshing to have a company be on time follow up and do what they say they will do. Chris has been professional helpful and extremely responsive. I am going to tell everyone I know about him. He is fair, honest and gets the job done. Thanks again CHRIS I would give you 10 stars if I could:)