Questions to ask before hiring an appliance repair technician

When one of your home appliances is broken, it can understandably cause stress and panic. If it’s your refrigerator or freezer, you’ll need to figure out a plan to keep your food cold. If it’s your washer or dryer, you might be left with a pile of soaking wet clothes. So you need a same-day dryer repair service. Regardless of the issue, a home appliance that’s not working can really throw your routine off and put a wedge in your day. It’s easy to call the next available home appliance repair in Kailua Kona without giving much thought to the company. But it may cause even more stress. Imagine the situation if the appliance servicing you paid for is done poorly. You’re left looking for another appliance repair technician to fix the issue.

There are plenty of appliance repair service companies in Kailua Kona, Hawaii, but how do you hire someone you can trust? Here are a few questions to ask that will help you find the right technician.

What’s your appliance servicing warranty?

The first important piece of information to know is if they offer a warranty on their work and parts. When a Hawaii appliance services company offers a warranty on their repairs. It means they’re confident in their abilities and they want to make sure that you have a working appliance. A warranty gives you peace of mind and will give you an idea of what type of quality work to expect.

Do you have insurance?

When you hire a small appliance repair in Hawaii to come to your home, you want to make sure that the company has the proper insurance in place. Should an accident occur that results in injuries to the worker, they should be covered with the company’s insurance. Although your homeowner’s insurance policy protects you against liability, you also want to be sure that the appliance servicing company is insured. While the chances of an accident are slim when it comes to an appliance repair service. It’s always better to be safe than sorry.

Do you have experience repairing the make and model of my appliance?

A home appliance repair technician might have years of experience, but you’ll want to know if they have experience working on your specific type of appliance. If they don’t list the make and model of your appliance, it’s worth calling and inquiring about. If you want for example Bosch washer repair in Hawaii then the technician should also have experience with this.

How much will your appliance repair services cost?

This answer is going to depend on a number of factors, including how extensive the repair is. Sometimes, a repair technician won’t have a definite answer. They’ll need to come to your home to see what the issue is before giving you a cost estimate. Be sure to ask whether they’ll make a recommendation and provide you with a cost before they actually do the repair service so there are no surprises.

Additionally, don’t let a low service cost be your deciding factor. If the price is much lower than that of other appliance repair companies in Hawaii, then it’s likely too good to be true or they don’t offer quality work. The price should be competitive, but fair. Once you receive an estimate of the cost, compare the price to what you would pay for a replacement and decide whether it makes more sense to have a repair done or purchase a new home appliance.

Leave a Reply

Your email address will not be published. Required fields are marked *


Recent Posts

Have a question? Contact us today!

    Featured Testimonials

    • "Stellar service and great prices … In my line of work I have used a few different companies and these are the best, there is the 30 minute heads up call and the best is that you can track your techs progress to you home just like tracking your UBER! they email you a photo of the tech and his name so that you know who to expect and no surprises.. what other company does that! Its something I like and makes me feel safer as a woman letting a stranger in my home"

    • "I had a problem with the dishwasher; the pump was broken and there was also a leak. I got an appointment for the following day. They arrived punctual and checked what was the problem, told me how much it would be to repair it and had all pieces repaired and fixed within the hour. I paid with credit card and they was kind enough to give me their number in case I have problems in the future. Now the dishwasher works perfectly!"